Release Notes Archive

Archive of SmartAgent Releases

• Cancelled

  v2.84.1 (Core App) - Cancelled

  This release has been cancelled. We will notify customers in due course, to confirm the next version of SmartAgent and deployment dates. Updated release notes will be published.

  v2.84.1 Release Notes

  Cancelled
• Apr 2, 2024

  v2.82.0 - Apr 2, 2024

  This version of SmartAgent brings in changes and fixes relating to Multi-Party Calling (MPC) and Call Barge.

  The attached documents contain more information.

  v2.82.0 Release Notes

  MPC User Guide
• Mar 4, 2024

  v2.80.0 - Mar 4, 2024

  This version of SmartAgent includes routine updates, bug fixes. This version also brings in Multi-party calling (MPC) functionality, please see the user guide below.

  MPC Guide

  v2.80.0 Release Notes
• Jan 15, 2024

  v2.77.0 - Jan 15, 2024

  This version of SmartAgent includes routine updates, minor changes and bug fixes.

  v2.77.0 Release Notes
• Dec 11, 2023

  v2.76.0 - Dec 11, 2023

  This version of SmartAgent includes routine updates, minor changes and bug fixes.

  v2.76.0 release Notes
• Nov 27, 2023

  v2.75.0 - Nov 27, 2023

  This version of SmartAgent includes routine updates, minor changes and bug fixes.

  v2.75.0 Release Notes
• Nov 13, 2023

  v2.74.0 - Nov 13, 2023

  This version of SmartAgent includes routine updates, minor changes and bug fixes.

  v2.74.0 Release Notes
• Oct 30, 2023

  v2.73.0 - Oct 30, 2023

  This version of SmartAgent includes routine updates, minor changes and bug fixes.

  v2.73.0 Release Notes
• Oct 16, 2023

  v2.72.0 - Oct 16, 2023

  We are carrying out routine maintenance, improvements and bug fixes to SmartAgent.

  v2.72.0 Release Notes
• Sep 27, 2023

  v2.71.0 - Sep 27, 2023

  Please find attached release notes. Please follow this link for user guide information.

  v2.71.0 Release Notes
• Sep 13, 2023

  v2.70.0 - Sep 13, 2023

  Alongside routine non-functional maintenance, this release introduces 2 changes and 2 fixes.

  v2.70.0 Release Notes
• Aug 31, 2023

  v2.69.0 - Aug 31, 2023

  There are 3 external release notes associated with this deployment.

  v2.69.0 Release Notes
• Aug 16, 2023

  v2.68.0 - Aug 16, 2023

  This version of SmartAgent includes routine planned maintenance and updates, along with one item detailed in the release notes.

  v2.68.0 Release Notes
• Aug 2, 2023

  v2.67.0 - Aug 2, 2023

  This version of SmartAgent brings two enhancements and resolves two problems as well as includes routine maintenance updates.

  v2.67.0 Release Notes
• Jul 19, 2023

  v2.66.0 - Jul 19, 2023

  This version of SmartAgent resolves two problems and includes routine maintenance updates.

  v2.66.0 RElease Notes
• Jul 5, 2023

  v2.65.0 - Jul 5, 2023

  Core SmartAgent upgrade to bring in one enhancements and browser notification improvements.

  v2.65.0 Release Notes