Webchat Widget v2.0.17
SmartAgent Webchat Widget v2.0.17 enhances our solution with improved accessibility. Additionally, banner messages are now pinned to the top of the chat, and the browser autofill feature is disabled for better input control.
| UAT Release Date | 7th August 2024 |
Product Enhancements
| Area | Description |
|---|---|
| Accessibility Improvements | This update includes several accessibility improvements aimed at enhancing the user experience. These improvements ensure everyone has a better, more seamless interaction with our Webchat Widget. |
| Banner Messages | Banner messages are now ‘pinned’ to the top of the chat window, making them visible even when the user scrolls through the chat. This ensures important messages remain in view at all times. Example banner message:  |
Bug Fixes
| Area | Description |
|---|---|
| Attachments in Transcripts | Previously, the attachment icon was missing in transcripts, we’ve now updated the logic to ensure the attachment icon is displayed correctly. |
| Browser Autofill Feature | The browser autofill feature has been disabled to prevent it from interfering with the chat input fields, providing a smoother and more controlled user experience. |
There are also several General Updates and bug fixes in this release.