Welcome to the SmartAgent Community
The SmartAgent Community is a comprehensive knowledge base built to support with the day-to-day usage and management of your SmartAgent and Amazon Connect instance.
Ready to get started?
With the new SmartAgent Community you can search for exactly what you need using the search bar at the top of every page - find the information you need in seconds. If you can’t find what you’re looking for, let us know using the feedback form on every page.
Get started now!Heard about SmartPCI?
SmartAgent is just one solution we offer - take a look at SmartPCI, our simple card payments solution for Amazon Connect. SmartPCI is a PCI DSS Level 1 compliant & AWS certified solution, allowing you to take card payments from your customers with confidence.
Check it out!Ready to reimagine your contact centre?
We help to supercharge customer satisfaction, transform agent happiness and reduce your operating costs.