Supported Regions
SmartAgent works with all Amazon Connect regions around the globe.
The SmartAgent frontend is served from over 450 edge locations globally, and utilises the SmartAgent Core Service in a number of regions as mapped out below:
| Amazon Connect region | Supported | SmartAgent Core Service region |
|---|---|---|
| Europe (Frankfurt) |  | Europe (London) |
| Europe (London) | | Europe (London) |
| US East (N. Virginia) | | US East (Ohio) |
| US West (Oregon) | | US East (Ohio) |
| Canada (Central) | | US East (Ohio) |
| Africa (Cape Town) | | Available on request. |
| Asia Pacific (Seoul) | | Available on request. |
| Asia Pacific (Singapore) | | Available on request. |
| Asia Pacific (Sydney) | | Available on request. |
| Asia Pacific (Tokyo) | | Available on request. |
Availability of Amazon Connect features by Region Amazon Connect